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ENDANGERED ORPHANS: HOUSE OF RATH

Created by Certifiable Studios

New boogeyman. New orphans. New gameplay. Once again, the orphans are running for their lives—this time in the House of Rath!

Latest Updates from Our Project:

House of Rath Shipping
over 1 year ago – Sat, Oct 01, 2022 at 03:32:19 AM

Hey everyone! As we near the end of another month, I wanted to send what we know regarding shipping for all things House of Rath.

Australia/New Zealand : Most packages were sent and received, but we had some inventory issues for a dozen or so backers causing delays. I'm happy to say those packages should now be on their way in the coming days. 

Most of Asia: Everything is in VFI's hands and we are being told fulfillment will happen in the next few weeks. This will take some time due to the many points of distribution, but that is what we are told. 

Europe, some of Asia and South Africa: All items have been received for the UK distribution hub, and the items for the Germany hub are making their way from port. I'll be looking for updates from GamesQuest in the coming days to finalize expectations for fulfillment from here. 

North and South America: We originally hoped fulfillment would begin this week or next, but our friends at Quartermaster Logistics are weathering Hurricane Ian and have been shut down temporarily. Sending all our best to everyone in Florida and the path of Ian and will await an update on when shipping will resume. With good luck on our side and limited damage, we hope this will cause no more than a two week delay. Will let you know as we find out. We are told by QML all address verifications were sent and have since been locked down, so I'm hopeful you were taken care of on that front. 

Thank you for your continued support! 

-Rick and the Certifiable team

Count the Rath Days!
over 1 year ago – Fri, Aug 26, 2022 at 03:50:42 AM

Hey everyone! I wanted to give you all an update on where I believe we are with shipping. I say believe because it's always seemingly a moving target, but this is accurate from what I know at this point. 


AUSTRALIA / NEW ZEALAND: Not wasting any time, Aetherworks has shipped out everything they can at this point, which means a great deal of our friends in these areas have received their games. But...a small number of you are going to have to wait a little longer as the shipment from China was short by about twenty games. This will be resolved, but not until the inventory reaches the US and we can replenish the stock. For those of you that have received everything, we hope you love it. For the rest of you, it will probably be closer to the end of September before you get your packages. 

Most of Asia: VFI received all the inventory last month, but we never know for sure how long it takes since they then distribute to the different regions. Some regions are delivered quickly, while others can take months. We are hoping things will be delivered more quickly than not, but it's difficult for us to verify this early in the fulfillment process. 

European Union: The shipping manifest from the manufacturer suggested the boat would dock this week. We have not yet confirmed this, but it is our belief the shipment will now go through customs and then make their way to the distributor in the next week or so. From that point, we are hoping shipping to backers will begin and finish mid to late September. 

United Kingdom / United  Arab Emirates / Qatar / Brunei Darussalem / Israel / Kuwait / South Africa: As with the shipment for European Union, GamesQuest is expected to receive their inventory this week (once through customs). Once they have time to inventory everything, we expect shipping to backers mid September. 

North and South America: We had originally been told a very aggressive arrival of the shipment to be expected early August, but that seemed a bit ambitious to me and I was right. The shipment was delayed a couple of weeks and should now be at port for final delivery to Quartermaster Logistics. QML expects to reach out to backers for final address changes in early September with hopes to get everything moving prior to the end of the month. 

With some luck, most everything should be delivered and in your hands early October. Getting close. Thank you for your continued patience. Almost there. 


Have a great week!

Rick

Has your address changed?
over 1 year ago – Tue, Jul 12, 2022 at 11:42:33 PM

It's me again. I could have mentioned this in yesterday's update, but this is important enough to stand alone.

As the games get closer and closer to actually being shipped, we need to send a final notification to request any address changes prior to submitting the lists to the distribution houses. You'll be receiving an email shortly giving you the opportunity to update your address if necessary, but be aware the addresses will lock automatically in 48 hours. If you miss the window, you can still reach out to me to change manually, but it's way easier to just get it done this way if possible. If you have no changes, then you're all set and can disregard the notification. 

For Canada,  keep in mind that we cannot ship to P.O. Boxes, so please provide a physical address for your delivery. 

Lastly, if you have not completed your survey, there is still time to do so. 

Thanks for all your patience.

- Rick

Long Overdue Update
over 1 year ago – Tue, Jul 12, 2022 at 08:25:34 PM

Hey everyone! It's us. Not that anyone should be expected to have a memory that good, but we're here all the same. It's continued to be a trying year and we have the perfect excuse for not updating you sooner...

Rath got our amazing video guy, Nate! 

And then he got Cory!

And...

And nothing! There really is no excuse for being silent. It is true that not having Nate for the updates and Cory for the more frequent nudges to keep everyone informed has proven to be an issue because we were spoiled to things being taken care of. But again...there is absolutely no excuse for it. That said...here is a long overdue update on HOR.

 To repeat what we said in the video for those that don't have time to watch, we are very sorry for any aggravation our silence has caused. It's ridiculous and inexcusable. 

Australia/New Zealand: Everything is making the short ocean ride to Aetherworks and is expected to arrive in the next 10 days. I'm coordinating with them to get fulfillment moving, but expect it to start in earnest in August.

Most of Asia: VFI has picked up the product and is poised to start fulfilling in August. As you are already aware, it takes some time, but it is moving!

Europe/South Africa/Some of Asia: The containers are loaded and the games should set sail for United Kingdom and Germany in the next couple of weeks. I am waiting on confirmation, but the expectation is it will land late August to early September and should start fulfilling in the weeks following customs clearance. 

North America/South America: Like with Europe, the games should set sail for the United States in the next two weeks. We had a bit of a slow down (big surprise) trying to fit everything into smaller containers to save money, but that didn't work. So we expect the games to arrive early September with an early October fulfillment. Hopefully in time for Halloween. 

I cannot apologize enough for the delays and silence. Honestly, I was a distracted and depressed with the whole situation and couldn't get out of my own way enough to make sure you were updated. But rest assured your games will be heading your way shortly and we are certain you will appreciate the level of quality they exude. Hopefully that will outweigh the frustrations you have experienced. At least a little. 

Have a great week!

Sincerely,

- Rick and the CS team. 

HoR Update - 5/16/22
almost 2 years ago – Tue, May 17, 2022 at 04:02:33 AM

Bidet Covians!

Here's a quick VIDEO update with you all! As always if you don't have the time, or inkling, to watch the video we'll give you the bullet points below.

 For the bullet points:

- Our main fulfillment house has asked us to re-think our barcode system for ease of inventory and shipping. These barcodes will only affect a few items such as the "Cat on a Lamp" book and play mats, but will be removable stickers so you won't have to tarnish the aesthetic, and it should help speed things up once they hit the fulfillment houses. 

- The manufacturer is already placing these barcode stickers on the items and we don't expect a long wait on that front. 

- We don't have an exact date on when the pallets will hit the boats but we will update you on that as soon as we hear.

I wish we had news saying "it's here" as we originally expected, but we want to remain transparent on the issues we're encountering. The experiences we've run into on this campaign have been trying for everyone, but we are almost there. As always, thank you all so much for your patience and feedback and we will assuredly provide better news in the very near future. Stay tuned!

-The Certifiable team